Manager - Manager Fox Pest Control Employee Review

1.0
Jun 15, 2019
Recommend
CEO approval
Business Outlook

Pros

They will pay for your testing but so will 95% of pest company’s in Houston.

Cons

Below average pay. Owners are not honest about standings of company. 100% sales oriented company everything is made to make the salesman’s job easier. They don’t care about the actual pest service. Little to no training for new techs. Little to no training for sales team in Houston. Turn around rate at home office is Atrocious. This is due to lack of training for office workers. Horrible Routing work that should take 5hours will probably take 8-10 because of routing. No growth plan so the money you make in year one is the same money you will make in year 10. They don’t provide any form of insurance. They open every branch up under a different LLC so they can get away with not offering health care insurance. This company makes slot of Promises that they don’t intend on keeping.

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Fox Pest Control Response
6y
Dear Former Team member, We are sorry that you were unhappy during your time with us. We appreciate your feedback, though we do wish to clarify a few points so that others reading your review will not be misinformed. Fox is unique because we are both a sales company and a service company. This dichotomy has occasionally lead to feelings of resentment from certain team members who feel "the other side" is getting all of the attention (service team feeling that sales is more favored and vice versa). This is something we are very aware of and put a great deal of energy into ensuring all team members feel valued. We also have specific training programs for Sales, Technicians, and Office staff. We continuously work to improve these programs so that our team members feel confident in fulfilling their responsibilities. Finally, it is true that we are a young company that cannot yet offer all of the employee benefits that more established companies can. However, as our customer base grows, so do our employee benefits. We constantly strive to uphold our company's core value of "Share the Profits." We regret that we did not part ways on better terms. We wish you the best going forward, and hope that you find a career that is fulfilling to you. Sincerely, Michael Stokes, Chief Operating Officer

Explore other reviews about Fox Pest Control

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Fox Pest Control has been such a positive experience. Fox has helped me grow not only professionally, but also as a person, a mother, and a leader. I have been given opportunities to learn, stretch myself, and become more confident in who I am and what I’m capable of. One thing I really appreciate about Fox is that they understand employees have lives outside of work. They do a great job encouraging growth while also respecting the importance of work-life balance. I’ve felt supported in being successful at work while still being present for my family and personal life. The company culture is centered around teamwork, accountability, service, and strong core values. What stands out to me is that Fox doesn’t just talk about its values — they truly incorporate them into everything they do. You see those values show up in big decisions, daily conversations, leadership expectations, and even in the day-to-day hustle. Fox holds itself and its people to a high standard, and I believe that commitment is a big part of why the company has been so successful. Like any fast-growing company, there are challenges and busy seasons, but I’ve always appreciated the emphasis on improvement, problem-solving, and supporting one another. Overall, Fox has been a great place to work, especially for someone who values leadership development, teamwork, accountability, and making a positive impact.

Cons

The only real challenges I would mention are that Fox is a fast-paced company with high expectations. During busy seasons, the workload can feel heavy, and because the company is always growing and improving, change happens often. That said, I do feel those challenges are part of what creates so much opportunity for growth. Fox is a great fit for someone who is willing to take ownership, receive feedback, and continue improving.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

A work truck is given to take home to get to and from the assigned daily route.

Cons

There is nothing good about this company. They over work their employees to the point that they constantly have a high turn over rate. You constantly have a new team because everyone quits. The pay is very low and you have to pull tooth and nail to even get a raise. Their core values are a joke as no one lives up to them. Customers are constantly cheated out of services paid for. Fox is Terminex or Orkin. Management does not care about the techs at all. Several techs quit because management was forcing them to prioritize their work over their families and personal time. When techs called for help management ignored them or blew them off by saying "do your best" when the techs were already doing their best. There is no room for career advancement. I tried many times to move up in the company only to be over looked by outside hires or new hires who were coached on what to say in the interview process by other managers. When you tell them in advance that you need to be off work by a certain time on a certain day, they over load you with work.

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Fox Pest Control Response
19h
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Fox Pest Control, we work hard to create an environment where team members feel supported, respected, and equipped for success. While we recognize that not every employee's experience will be the same, we take concerns about workload, communication, career growth, compensation, and work-life balance seriously. We strive to balance customer needs with the well-being of our employees, and we continually evaluate staffing, scheduling, training, and leadership practices to improve both the employee and customer experience. We also have established processes for performance reviews, compensation discussions, and internal advancement opportunities, and we are committed to promoting qualified team members whenever possible. We were particularly disappointed to read your perception that management was not supportive. Our goal is for every employee to feel heard and valued, and feedback like yours helps us identify areas where we can continue to improve. We also expect all leaders to model our core values every day, and we take concerns regarding culture and accountability seriously. We appreciate the contributions you made during your time with Fox Pest Control and wish you the best in your future endeavors. Thank you again for sharing your perspective.
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