Good team environment but better training needed - Assistant Paralegal II Fragomen Employee Review

3.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

The people are great to work with. Good team environment, including social activities. There is ample access to resources, templates, and samples. Compensation is pretty good.

Cons

The computer system is inefficient and often has issues. Training could be improved. Teams often need more people, especially during peak periods.

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Fragomen Response
9y
Thank you for your feedback. We've invested heavily in technology over the past few years, and continue to do so under our new CIO. We're currently in the middle of developing and implementing our new Case Management System, and next up will be a new financial system and email system. But we're sorry you had frustrations in these areas during your time with us. As for the training, I am surprised by your comments. Fragomen's training program is well-known as providing the best place to learn in the immigration field, and we provide a plethora of training courses in all the following: - immigration training - legal strategy - case management training - client engagement training - management and compliance training - professional development training - online Microsoft courses So I'd love to hear more with regards to what we could do better here - gwhyld@fragomen.com (Gary Whyld, Director of Worldwide Talent Acquisition)

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5.0
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Recommend
CEO approval
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Pros

Good teams and support group that help each other.

Cons

Lots of corporate interference in every day work sometimes good sometimes bad.

2.0
Jun 25, 2026
Recommend
CEO approval
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Pros

Decent overtime pay. I also had a decent training/onboarding experience, but this was not the norm.

Cons

Exploitative, 80+ hour work weeks, 2am messages from attorneys, burn-out model for paralegals and associates (scoop them up after BA or JD and overwork them until they quit), misrepresent case load during interview by 50% of total, low ceiling for non-attorney career advancement. Have an exit plan.

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