Toxic and discriminatory cult of Crum - Anonymous employee FrankCrum Employee Review

1.0
Dec 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the employees are friendly

Cons

More like a cult than anything. You’re expected to kowtow to the family, never question why things are done and especially don’t suggest any ways they can be improved. Managers openly conspiring (usually with HR) to fire people they don’t like. Rampant transphobic, racist, sexist, ableist comments and conversations that go all the way up to the Crum family commenting about how to stop hiring certain demographics and avoid legal repercussions. Their “family culture” includes enabling the affairs of executive leaders by paying off their spouse to quit and the “core values” they preach are, like everything there, nothing more than a meticulously curated distraction, designed to gain your buy-in to the collective delusion that anything but the company’s outward appearance matters.

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FrankCrum Response
7mo
We take employee feedback seriously, and we're sorry to hear you had such a negative experience with us. That said, we strongly disagree with your description of our workplace and the allegations you've made. These claims don't match our values, how we actually operate, or what the vast majority of our team experiences. A few points we need to address directly: We have a zero-tolerance policy for discrimination of any kind. We have clear policies in place and established channels for employees to report concerns. Any discriminatory behavior results in immediate action. Our HR team follows proper procedures for all employment decisions. Performance issues and terminations are documented and handled according to employment law. We genuinely value different perspectives and ideas. We have an open-door policy and regularly ask employees to share suggestions for improvement. We know no company is perfect, and clearly, you felt something went wrong in your situation. If you're open to it, we'd be willing to discuss your specific concerns in more detail through HR or a Co-President. We wish you the best going forward.

Explore other reviews about FrankCrum

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work for another company while using them for payroll.

Cons

Employment background checks show wrong company and weird job titles.

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits — honestly, the main reason I stayed as long as I did. Pay is fair but on the low end for the work. Reasonable work-life balance on hours. Remote/flexible work was available while I was there (not sure it still is).

Cons

PTO is stingy — don't expect much time off. Leadership is top-down and personality-driven. Decisions come from a small circle, and you're expected to fall in line, not push back. Good luck getting a new idea or honest feedback to land. IT and engineering are chaotic and reactive. Whatever's loudest that day wins. Energy goes to fighting fires, not preventing them. There's a heavy "look busy" streak too — lots of performing work instead of doing it, and meetings held mostly to be seen holding meetings. HR isn't in your day-to-day so much as always watching it. There's a constant sense of being monitored — an ambient, looming presence, like something could come down on you at any moment, even when nothing's wrong. It puts a low hum of tension over everything. The pattern underneath it all: things are done a certain way because they've always been done that way. Course-correcting is hard even when something clearly isn't working. Initiatives that flop don't get rethought — they come back later with a new name.

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FrankCrum Response
1d
Thank you for such a candid and detailed review. We take your feedback to heart. We're glad that our benefits, work-life balance, and flexibility served you well during your time with us. And to answer your question—yes, remote and flexible work is still available within FrankCrum. As a company that's been around for 40 years with a team of 550 people, we know that habits become ingrained over time, for better or worse. What we can tell you is that we're genuinely in a season of transformation and realignment, particularly around innovation. We're actively working to become more agile, to break old patterns, and to create more room for new ideas and honest feedback to land. Part of that work means listening to how our environment feels to the people in it. You described a sense of visible activity being valued over real results, and a feeling of being watched—a hum of tension even when nothing was wrong. We don't want anyone here to feel that way. It's something we're committed to examining closely. Lastly, we want everyone here to feel they can speak openly and building that kind of trust is a focus for us. Reviews like yours help us hold ourselves accountable to that work. Thank you again for providing this feedback. We appreciate it.
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