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FrankCrum

Engaged Employer

FrankCrum reviews

Good on paper, rough in practice - Solutions Architect FrankCrum Employee Review

2.0
Jul 18, 2026
Solutions architect
Recommend
CEO approval
Business Outlook

Pros

Decent benefits — honestly, the main reason I stayed as long as I did. Pay is fair but on the low end for the work. Reasonable work-life balance on hours. Remote/flexible work was available while I was there (not sure it still is).

Cons

PTO is stingy — don't expect much time off. Leadership is top-down and personality-driven. Decisions come from a small circle, and you're expected to fall in line, not push back. Good luck getting a new idea or honest feedback to land. IT and engineering are chaotic and reactive. Whatever's loudest that day wins. Energy goes to fighting fires, not preventing them. There's a heavy "look busy" streak too — lots of performing work instead of doing it, and meetings held mostly to be seen holding meetings. HR isn't in your day-to-day so much as always watching it. There's a constant sense of being monitored — an ambient, looming presence, like something could come down on you at any moment, even when nothing's wrong. It puts a low hum of tension over everything. The pattern underneath it all: things are done a certain way because they've always been done that way. Course-correcting is hard even when something clearly isn't working. Initiatives that flop don't get rethought — they come back later with a new name.

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FrankCrum Response
12h
Thank you for such a candid and detailed review. We take your feedback to heart. We're glad that our benefits, work-life balance, and flexibility served you well during your time with us. And to answer your question—yes, remote and flexible work is still available within FrankCrum. As a company that's been around for 40 years with a team of 550 people, we know that habits become ingrained over time, for better or worse. What we can tell you is that we're genuinely in a season of transformation and realignment, particularly around innovation. We're actively working to become more agile, to break old patterns, and to create more room for new ideas and honest feedback to land. Part of that work means listening to how our environment feels to the people in it. You described a sense of visible activity being valued over real results, and a feeling of being watched—a hum of tension even when nothing was wrong. We don't want anyone here to feel that way. It's something we're committed to examining closely. Lastly, we want everyone here to feel they can speak openly and building that kind of trust is a focus for us. Reviews like yours help us hold ourselves accountable to that work. Thank you again for providing this feedback. We appreciate it.

Explore other reviews about FrankCrum

5.0
Jul 2, 2026
Carpentry-instal. of cabinet work/interior trim
Recommend
CEO approval
Business Outlook

Pros

You can work for another company while using them for payroll.

Cons

Employment background checks show wrong company and weird job titles.

5.0
Apr 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have the opportunity to work alongside some of the most talented and dedicated professionals in the industry, and I can confidently say this organization stands out as one of the best. What makes this company special is not just what we do, but how we do it. There is a genuine commitment to both employees and clients that you don’t often see elsewhere. Leadership here truly cares and, more importantly, listens. Feedback is valued, and you can see real effort put into evolving and improving the organization. As the company continues to grow, it has remained grounded in its core values—something that is becoming increasingly rare in this industry. While many organizations shift priorities, this one has stayed true to what matters most: people, integrity, and long-term relationships. The benefits team, client experience team, and payroll team are exceptional. They are not only highly knowledgeable and experienced, but also some of the most caring individuals you will find. Their dedication to supporting both employees and clients sets a high standard and makes a meaningful difference every day.

Cons

While the overall experience is very positive, one area for improvement would be the PTO policy. Enhancing it to be more competitive with the broader industry would make an already great workplace even better.

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