It's a good one... Kinda - Business Consultant FrankCrum Employee Review

3.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

They seem to really care about the employees and the culture. They are kind and supportive to a degree. Benefits are actually great! If you select the basic health plan for a single individual the company pays 100%

Cons

The base pay is extremely low for the position in relation to other PEO firms. They have a horrible training program. Basically they give you an employee handbook, sit you down at a desk at their office in FL for a week and then let you figure it out. I asked for training and role plays to help solidify the sales process and they will work with you on that but they will only work with you for a brief moment and don't offer much advice or help other than, "Just say this.." They don't give you much help for the whole sales process just the beginning lines of a cold call. They don't tell you when you are hired that if you aren't hitting your quota in December then you have 2 weeks to pull some magic out of the air and hit it. They act like they care but its the bare minimum not to get sued.

Explore other reviews about FrankCrum

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work for another company while using them for payroll.

Cons

Employment background checks show wrong company and weird job titles.

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits — honestly, the main reason I stayed as long as I did. Pay is fair but on the low end for the work. Reasonable work-life balance on hours. Remote/flexible work was available while I was there (not sure it still is).

Cons

PTO is stingy — don't expect much time off. Leadership is top-down and personality-driven. Decisions come from a small circle, and you're expected to fall in line, not push back. Good luck getting a new idea or honest feedback to land. IT and engineering are chaotic and reactive. Whatever's loudest that day wins. Energy goes to fighting fires, not preventing them. There's a heavy "look busy" streak too — lots of performing work instead of doing it, and meetings held mostly to be seen holding meetings. HR isn't in your day-to-day so much as always watching it. There's a constant sense of being monitored — an ambient, looming presence, like something could come down on you at any moment, even when nothing's wrong. It puts a low hum of tension over everything. The pattern underneath it all: things are done a certain way because they've always been done that way. Course-correcting is hard even when something clearly isn't working. Initiatives that flop don't get rethought — they come back later with a new name.

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FrankCrum Response
1d
Thank you for such a candid and detailed review. We take your feedback to heart. We're glad that our benefits, work-life balance, and flexibility served you well during your time with us. And to answer your question—yes, remote and flexible work is still available within FrankCrum. As a company that's been around for 40 years with a team of 550 people, we know that habits become ingrained over time, for better or worse. What we can tell you is that we're genuinely in a season of transformation and realignment, particularly around innovation. We're actively working to become more agile, to break old patterns, and to create more room for new ideas and honest feedback to land. Part of that work means listening to how our environment feels to the people in it. You described a sense of visible activity being valued over real results, and a feeling of being watched—a hum of tension even when nothing was wrong. We don't want anyone here to feel that way. It's something we're committed to examining closely. Lastly, we want everyone here to feel they can speak openly and building that kind of trust is a focus for us. Reviews like yours help us hold ourselves accountable to that work. Thank you again for providing this feedback. We appreciate it.
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