Job is ok, but don't feel appreciated - Anonymous FrankCrum Employee Review

3.0
Apr 27, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a job that hired me with little experience. Paid for college completely. The atmosphere outside is nice.

Cons

Pay is not good. Attitude amongst lower level managers needs to improve. Being clapped at when walking past my desk was extremely disrespectful. Screaming at other co-workers while in meetings gave PTSD. Recognized for hard work but no increase in pay. Barley any PTO, when the hurricane hit FL and families lost everything we had to use our own PTO and management was not concerned about our livelihood. Made us come in while sick or tragic events struck families instead of giving the option of remote work, even when it could be given. Town Hall meetings include a lot of charts and show company making billions in profit, but no raises are given. You are looked down upon if you ask for one.

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FrankCrum Response
1y
Thank you for sharing your experience with us. We value all feedback as it helps us improve our workplace. We're concerned about the management situation you described, as this doesn't align with our company values. Had we been made aware of specific concerns, we would have promptly investigated them. FrankCrum strives to maintain flexibility for employees facing illness, family situations, or when remote work is needed. Regarding our Town Hall meetings, we'd like to clarify that the figures discussed represent revenue rather than profit, which includes funds allocated for employee wages, benefits, and other business expenses. We'd also like to address your comment about raises - our records show that the vast majority of our team members do receive annual pay increases, many at competitive rates compared to industry standards. We genuinely regret hearing that your experience with us hasn’t been positive. Please know that our HR team maintains an open-door policy, and all employees are encouraged to share concerns without fear of retaliation. Thank you again for your feedback, which will help us continue to improve our workplace environment.

Explore other reviews about FrankCrum

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work for another company while using them for payroll.

Cons

Employment background checks show wrong company and weird job titles.

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits — honestly, the main reason I stayed as long as I did. Pay is fair but on the low end for the work. Reasonable work-life balance on hours. Remote/flexible work was available while I was there (not sure it still is).

Cons

PTO is stingy — don't expect much time off. Leadership is top-down and personality-driven. Decisions come from a small circle, and you're expected to fall in line, not push back. Good luck getting a new idea or honest feedback to land. IT and engineering are chaotic and reactive. Whatever's loudest that day wins. Energy goes to fighting fires, not preventing them. There's a heavy "look busy" streak too — lots of performing work instead of doing it, and meetings held mostly to be seen holding meetings. HR isn't in your day-to-day so much as always watching it. There's a constant sense of being monitored — an ambient, looming presence, like something could come down on you at any moment, even when nothing's wrong. It puts a low hum of tension over everything. The pattern underneath it all: things are done a certain way because they've always been done that way. Course-correcting is hard even when something clearly isn't working. Initiatives that flop don't get rethought — they come back later with a new name.

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FrankCrum Response
1d
Thank you for such a candid and detailed review. We take your feedback to heart. We're glad that our benefits, work-life balance, and flexibility served you well during your time with us. And to answer your question—yes, remote and flexible work is still available within FrankCrum. As a company that's been around for 40 years with a team of 550 people, we know that habits become ingrained over time, for better or worse. What we can tell you is that we're genuinely in a season of transformation and realignment, particularly around innovation. We're actively working to become more agile, to break old patterns, and to create more room for new ideas and honest feedback to land. Part of that work means listening to how our environment feels to the people in it. You described a sense of visible activity being valued over real results, and a feeling of being watched—a hum of tension even when nothing was wrong. We don't want anyone here to feel that way. It's something we're committed to examining closely. Lastly, we want everyone here to feel they can speak openly and building that kind of trust is a focus for us. Reviews like yours help us hold ourselves accountable to that work. Thank you again for providing this feedback. We appreciate it.
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