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      Frankenmuth Insurance

      Engaged Employer

      Frankenmuth Insurance reviews

      Middle of the road - Customer Service (CSR) Frankenmuth Insurance Employee Review

      3.0
      Dec 2, 2024
      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are decent and they have some good training depending on the department

      Cons

      Overworking managers and UW which cause stress on their staff

      avatar
      Frankenmuth Insurance Response
      1y
      Thank you for sharing your insights about your time with Frankenmuth Insurance. If you'd like to offer any additional thoughts or suggestions, please contact us at letsbefrank@fmins.com.

      Explore other reviews about Frankenmuth Insurance

      5.0
      Feb 7, 2026
      Senior adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great people. Lots of opportunities and company loyalty. Company really tries to do the right things to support staff and clients.

      Cons

      I can't think of any. First year with the company has been great!

      1
      avatar
      Frankenmuth Insurance Response
      4mo
      Thank you for taking a moment to share your experience. It’s great to hear that your first year has been so positive. We appreciate the work you do and are glad you’re here!
      1.0
      Dec 5, 2025
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pto, flex schedule, that's it

      Cons

      Overworked, all adjusters aren't licensed, workload is extremely heavy, no training for position just kinda winging it. Horrible management

      1
      avatar
      Frankenmuth Insurance Response
      6mo
      Thank you for taking the time to share your feedback. We’re sorry to hear your experience fell short of expectations, and we take your concerns seriously. Your input will be shared with our team as we continue to work on strengthening the overall employee experience.
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