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      Frankenmuth Insurance

      Engaged Employer

      Frankenmuth Insurance reviews

      Work - Customer Service Representative Frankenmuth Insurance Employee Review

      4.0
      Mar 1, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, remote work, and possible bonus each year

      Cons

      The department that I worked in seems to be the “Cinderella” department.

      avatar
      Frankenmuth Insurance Response
      1y
      Thank you for your review and your time at Frankenmuth Insurance.

      Explore other reviews about Frankenmuth Insurance

      5.0
      Feb 7, 2026
      Senior adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great people. Lots of opportunities and company loyalty. Company really tries to do the right things to support staff and clients.

      Cons

      I can't think of any. First year with the company has been great!

      1
      avatar
      Frankenmuth Insurance Response
      4mo
      Thank you for taking a moment to share your experience. It’s great to hear that your first year has been so positive. We appreciate the work you do and are glad you’re here!
      1.0
      Dec 5, 2025
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pto, flex schedule, that's it

      Cons

      Overworked, all adjusters aren't licensed, workload is extremely heavy, no training for position just kinda winging it. Horrible management

      1
      avatar
      Frankenmuth Insurance Response
      6mo
      Thank you for taking the time to share your feedback. We’re sorry to hear your experience fell short of expectations, and we take your concerns seriously. Your input will be shared with our team as we continue to work on strengthening the overall employee experience.
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