Company's emphasis on lean staffing overcomes the benefits of working for them - Energy Engineer Franklin Energy Employee Review

2.0
Nov 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- Medical, dental, and vision benefits - 401k with company matching contributions (to a point) - Work from home for most salaried staff - likely going to be permanent now - Compensation for professional certification

Cons

- You're not really an energy engineer - you're really more of a staff assistant who reviews other people's stuff for utility rebates. You don't actually engineer anything, so if you have an engineering degree, this job is a good way to waste it. Do yourself a favor and find a design engineering job, unless this kind of thing is your jam. - Career advancement in the company is problematic. You gain no additional engineering experience to even help you advance. You pretty much already need to be an experienced engineer from a different field to get any elevated positions within the company, or apply for an internal management position. Never expect to get your PE license here, especially if you're a NY resident. Some people I've worked with who were promoted to a higher position were not promoted based on merit - it was more of a way to get them to participate in a program startup that would've been otherwise an undesirable endeavor. - As family-oriented as the pros make this company sound, the company was less so before the pandemic hit, where it was a struggle to be allowed to work from home for a few hours due to appointments for the wife and kids, or getting PTO for moving your home or have a baby (the company doesn't seem to understand these are life-changing events and PTO/personal time is necessary to work them out). - The company would rather work people to death (45+ hours over multiple consecutive weeks) and provide subpar customer service than properly hire staff to meet utility program needs, causing both an internal brain drain and loss of utility contracts due to lousy performance. Additionally, there is no extra compensation for salaried staff for working such extreme hours - no extra time off, money, nothing. They say they care a lot about the mental health of their employees, yet they do nothing to actually help it other than provide three free counseling sessions through SupportLinc.

Explore other reviews about Franklin Energy

5.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Growing company Helping the environment Helping clients, customers, contractors, and team members Flexible hours Remote work for many roles Teams where everyone feels a part Creative and extremely intelligent thought leaders and industry experts Jobs for every personality and skillset

Cons

Contracted work so things change from time to time

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Some talented people that are seriously trying * You can say you work in sustainability

Cons

This organization is weighed down by a culture that prioritizes internal bureaucracy over actually supporting the people who drive revenue. Support functions like accounting, payroll, IT, legal, and recruiting consistently create friction instead of removing it. Processes feel designed for the convenience of those teams rather than the business as a whole. Simple things like expense reporting, travel booking, payroll, or accessing systems are unnecessarily complicated and slow. Training is another weak point. The bar for what qualifies as “training” or “subject matter expertise” is surprisingly low. Sessions often lack depth, practical relevance, and real industry credibility. It’s hard to take them seriously or apply much of what’s taught. There are also too many non-value-added processes: 1) You need to submit tickets just to access basic systems—even when no approval is required. 2) Benefits are overly complex and difficult to understand, with too many niche programs instead of focusing on strong core offerings. 3) The recruiting process is so convoluted it requires long training sessions just to navigate it. On top of that, the company talks a lot about values but seems to miss the basics - consistent, high-quality execution. There’s far too much emphasis on “big moments” and not enough focus on just doing everyday work well. Transparency is poor. When you ask why something is done a certain way, the default answer is “it’s policy” or “it’s how we’ve always done it.” That kind of thinking kills trust and makes it clear that improvement isn’t a priority. There is a lot of feedback forms and listening sessions but nothing changes. Also no communication on what is done with the feedback The biggest issue, though, is HR leadership. The Chief People Officer spent their entire career as a recruiter—and now they’re responsible for the entire HR function. What a joke. It shows in how disconnected HR policies and processes are from actual operational needs.

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