Pros
Apart from leadership, some of the most incredible people I have ever worked with. The company story, founders, and original spirit of the brand, although very lacking in the current state of fresh, really make you feel attached to the brand. The products are actually very good even though marketing and product development refuse to highlight the important claims, do compelling testing, or have before and afters that feature anyone without already perfect skin.
Cons
I think the review below about being on the Titanic is pretty accurate if the captain of the ship purposely rammed into the iceberg and then turned and asked his crew why they were sinking. The priority at Fresh is to find someone (usually down the chain) to blame for the company's hemorrhaging bottom line instead of putting in the work to fix it. Everyone is seemingly afraid of the person above them and is unwilling to tell the emperor he has no clothes. Last thing I'll highlight as a huge con is that if you work on the global team, you are taking on the work for both global and the NA market because global leadership refuses to let that market operate on their own. NA is essentially a vestigial organ of the company that lost a lot of autonomy but still gets beaten up if numbers aren't good. And to top it off, the Global team spends so much time catering to one single-market that we don't even know how to cater to the NA market.... even though the global team are all NA consumers. Bonus Con: Don't go to HR for anything. Some of the people are great, but overall have never seen HR leadership who have such a hatred for the people they supposedly advocate for.