Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at FreshDirect?

41% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "Good benefits and good hours" ((in 24 reviews)); "and the pay is good ." ((in 23 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 20 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 13 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews)); "No work/life balance" ((in 10 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

FreshDirect Review - Ground Operations FreshDirect Employee Review

2.0

Oct 22, 2021

Ground operations

Recommend

CEO approval

Business Outlook

Pros

Discount Grocery Store for employees,

Cons

Low wages, PTO covers all callout reasons, Strenuous environment, High employee turnover rate.

FreshDirect Response

Hello, thank you for leaving a review for us. We're sorry to learn your time with us hasn't been as fulfilling as promised- we recognize an opportunity to do better for all our employees. We would be humbled to hear more from you on what we can do to support you better. You can send us an email at EmployeeCommunications@FreshDirect.com to confidentially discuss how we can ensure your happiness at FreshDirect.

Explore other reviews about FreshDirect

5.0

Jul 22, 2025

Head of operations

Recommend

CEO approval

Business Outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

1.0

Jul 17, 2026

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

There were no pros at this job. The leadership is unprofessional. You will be working odd hours, there will be disrespectful interactions and lack of organization. The pay is nowhere near worth the mental anguish. They go through human resources staff faster than any other company I have ever known or worked for in my 15 year career. Completely unprofessional AVOID AT ALL COSTS.

Cons

Overworked and unappreciated staff. Leadership is unprofessional and extremely disorganized. Almost every employee is stressed and

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Jobs at FreshDirect

Receiving - Ground Operations Associate

Receiving - Ground Operations Associate

Supervisor, Ground Operations (Overnight)

Supervisor, Ground Operations (Overnight)

GOP Chill - Assistant

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