Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at FreshDirect?

41% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (25) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 33 reviews)); "Good Benefits and low cost Health insurance" ((in 22 reviews)); "Great Culture and enjoyed my time there" ((in 22 reviews)); "Great opportunity to practice good customer service." ((in 8 reviews)); "The team is great." ((in 8 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 22 reviews)); "Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 20 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 12 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 12 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect reviews

Review for FreshDirect - Picker/Packer FreshDirect Employee Review

1.0

May 21, 2022

Picker/packer

Recommend

CEO approval

Business Outlook

Pros

There is a lot of diversity and different cultures here.

Cons

it’s hard to get promoted because of the favoritism.

FreshDirect Response

Thank you for taking the time to provide us feedback at FreshDirect. We are proud to be a majority minority organization. We are so sorry that you experienced a difficult time moving ahead. FreshDirect is committed to employee growth & development. If you're comfortable providing us additional insights, we can look into the matter further. EmployeeCommunications@freshdirect.com.

Explore other reviews about FreshDirect

5.0

Jul 22, 2025

Head of operations

Recommend

CEO approval

Business Outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

1.0

Jul 17, 2026

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

There were no pros at this job. The leadership is unprofessional. You will be working odd hours, there will be disrespectful interactions and lack of organization. The pay is nowhere near worth the mental anguish. They go through human resources staff faster than any other company I have ever known or worked for in my 15 year career. Completely unprofessional AVOID AT ALL COSTS.

Cons

Overworked and unappreciated staff. Leadership is unprofessional and extremely disorganized. Almost every employee is stressed and

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Jobs at FreshDirect

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Ambient- Personal Shopper

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