Good benefits, but bureaucracy and layoffs are concerning - Senior Software Engineer Frontdoor Employee Review

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Managers who are nice Company is doing well financially Coworkers are capable and generally very nice to work with

Cons

The development process is pretty similar to the one I used in my last job in 2012--nowhere close to CICD. Testing is done by QA, infra is owned by the platform team, BE is owned by BE team, FE is owned by FE team. There is a lot of bureaucracy and throwing things over the wall. Service architecture contains many layers of services. Most products lack automated tests and canaries. Production incident troubleshooting seems to involve casts of dozens. There are yearly layoffs and fairly frequent restructures. Benefits have been cut. I know that's very common these days in a tough job market, but the company has been posting record profits. There is a technical ladder, but once you advance beyond Sr Dev, there is little chance to code or be involved in day to day work.

Explore other reviews about Frontdoor

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great WLB and everyone is collaborative and helpful

Cons

None that come to top of mind

5.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The team structures and morale were nice. Everyone was just trying to make sure they were offering the best customer and contractor experience possible. There are people who have been in their position for decades and they're very chill and very kind. I think that says a lot about a company. They had some layoffs while I was there which was predictable given the direction of the current economy. I thought they handled it as well as a company can though. Also, for non-service jobs and non-customer support the company is fully remote which was nice.

Cons

Much of the engineering team is not in the US which makes it difficult to work with them for time zone reasons. They were also hostile to being asked questions. The engineering leadership is good, but the overseas team would ignore you if they thought they could get away with it. Small amount of layoffs Some amount of insecurity for the company with current economy (2025)

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