A culture of intimidation, indecision, and micromanagement - Software Engineer Frontdoor Employee Review

1.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

The business has a somewhat stable vision for the future Company has historically been very profitable even through the pandemic Top notch offices in Denver and Memphis Beginning to use many innovative technologies

Cons

The morale in engineering continues to decline as a result of the constant micromanaging and demeaning behavior of the CTO. The CTO has made a career off "challenging the status quo" however, if you challenge him you will immediately be shown the door which can be seen by the incredibly high turnover rate among US based engineers. He will never admit fault and often changes his mind on a whim because most decisions are not well thought out and are at the flip of the switch. This causes many engineers to work 70+ hour weeks which is the new expectation for this leadership team. The high turnover rate has caused the company to offshore many positions to India and created a revolving door which makes executing any project incredibly difficult.

Explore other reviews about Frontdoor

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great WLB and everyone is collaborative and helpful

Cons

None that come to top of mind

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Managers who are nice Company is doing well financially Coworkers are capable and generally very nice to work with

Cons

The development process is pretty similar to the one I used in my last job in 2012--nowhere close to CICD. Testing is done by QA, infra is owned by the platform team, BE is owned by BE team, FE is owned by FE team. There is a lot of bureaucracy and throwing things over the wall. Service architecture contains many layers of services. Most products lack automated tests and canaries. Production incident troubleshooting seems to involve casts of dozens. There are yearly layoffs and fairly frequent restructures. Benefits have been cut. I know that's very common these days in a tough job market, but the company has been posting record profits. There is a technical ladder, but once you advance beyond Sr Dev, there is little chance to code or be involved in day to day work.

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