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      Great tech stack but poor employee experience overall - Software Engineer Frontdoor Employee Review

      2.0
      Mar 20, 2022
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great tech stack - company uses a lot of new technologies to develop well maintained code bases and there is a lot of innovative work going on in the engineering teams

      Cons

      The 401k employer match is capped at 3.5% (if you invest 6%) BUT the catch here is that this employer match vests at this rate - 0% for less than 2 years, 25% for 3 years and so on and you don't get a 100% until you've worked here for 5 years! This is something I found out after I left the company and realized that no money from the employer match came along with me... This is a clear case of HR's cheap tactics to retain employees for long but this does not work! It drives people away even more if you blindside them with this information without being upfront about it in your benefits package!

      avatar
      Frontdoor Response
      4y
      Thank you for your feedback as we always look for ways to improve the employee experience. To clarify, Frontdoor will match your contributions dollar for dollar on the first 1% of pay you contribute. It will add 50 cents per dollar on the next 5%. You are always 100% vested in your own contributions and Frontdoor contributions are subject to a vesting schedule and are 100% vested after two years of service (not 5). Thank you again for your feedback.

      Explore other reviews about Frontdoor

      5.0
      May 26, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great WLB and everyone is collaborative and helpful

      Cons

      None that come to top of mind

      3.0
      May 31, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Managers who are nice Company is doing well financially Coworkers are capable and generally very nice to work with

      Cons

      The development process is pretty similar to the one I used in my last job in 2012--nowhere close to CICD. Testing is done by QA, infra is owned by the platform team, BE is owned by BE team, FE is owned by FE team. There is a lot of bureaucracy and throwing things over the wall. Service architecture contains many layers of services. Most products lack automated tests and canaries. Production incident troubleshooting seems to involve casts of dozens. There are yearly layoffs and fairly frequent restructures. Benefits have been cut. I know that's very common these days in a tough job market, but the company has been posting record profits. There is a technical ladder, but once you advance beyond Sr Dev, there is little chance to code or be involved in day to day work.

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