Frauds, Cheats and More - Account Manager Frontdoor Employee Review

1.0
Jun 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits for most markets

Cons

401k contributions are embarrassing along with the ethics of the company. HR was out of touch and let employees of 30+ years run the show of abusive culture. My boss referred to herself as Darth Vader...pure evil. The business principals are lies and the customer is never first. Your sales quotas are constantly changed and commission structure is a joke. The company truly should be on a downward spiral. There are much better home service companies to align with, this one is a bully is all aspects.

Explore other reviews about Frontdoor

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great WLB and everyone is collaborative and helpful

Cons

None that come to top of mind

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Managers who are nice Company is doing well financially Coworkers are capable and generally very nice to work with

Cons

The development process is pretty similar to the one I used in my last job in 2012--nowhere close to CICD. Testing is done by QA, infra is owned by the platform team, BE is owned by BE team, FE is owned by FE team. There is a lot of bureaucracy and throwing things over the wall. Service architecture contains many layers of services. Most products lack automated tests and canaries. Production incident troubleshooting seems to involve casts of dozens. There are yearly layoffs and fairly frequent restructures. Benefits have been cut. I know that's very common these days in a tough job market, but the company has been posting record profits. There is a technical ladder, but once you advance beyond Sr Dev, there is little chance to code or be involved in day to day work.

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