Billing service representative - Anonymous employee Frontier Employee Review

1.0
Jun 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits. Pay. But too many issues, too many service problems. I cannot recommend this company. Benefits are good. Pay is good.

Cons

Old technology. Poor systems. No way Frontier should have acquired all these new properties. Company is simply unprepared. Do not recommend

Explore other reviews about Frontier

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

avatar
Frontier Response
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
See reviews by: Helpful|Rating|Date|All