Sales and customer service supervisor with a team of 15-18 on phones representatives. - Customer Service Manager Supervisor Frontier Employee Review

3.0
Nov 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Really good commission structure. Fun work environment. Worked with some really great people. The monthly spiffs were very fun and engaging.

Cons

A very reactive instead of proactive company. Always releasing information last minute without any trial runs. Software platforms are extremely out dated. Minimal training at supervisor level.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
5d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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