Just waiting for the final boot - USR Frontier Employee Review

1.0
Apr 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Great hourly thanks to Verizon! Great commission pay out for top performers again thanks to an existing contract from before we switched to frontier. Steady work ....for now.

Cons

If you were hired after 7-1-10 I'm sorry for you I don't think it's right what they pay you guys. All the veterans (old VZ reps) seem to get treated worse and worse as time goes on.... The company is mass hiring folks at extremely low rates, and I'm sorry but if you hire people at a low rate your gonna get a lower quality of people. I'm tiered of fixing customers accounts after the new unqualified folks screw their accounts up. I could go on for hours on the cons but you catch my drift. I almost feel i will be relieved when our existing contract is up because it will be all over. If your considering working here....don't

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

avatar
Frontier Response
4w
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
See reviews by: Helpful|Rating|Date|All