In a downward spiral with no signs of pulling up - Senior Network Architect Frontier Employee Review

2.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

A good company to be from, not at. The checks still clear, but apparently the bonus checks don't anymore for C-level employees and managers. You can see what internet providers networks were like 5-10 years ago because that's what Frontier has out there and is still deploying there are still *some* dedicated employees, though I'm not sure why after Danny McCarthy's letter in March blaming them for the company's performance.

Cons

Frontier is trying to squeeze every last penny out of its ancient installed network and infrastructure before they improve it, and they're wondering why they're losing customers? The company's internet speeds are a joke in many areas where they will guarantee 'up to 6Mbps, 8Mbps or 10Mbps' but in reality they can often only sustain 3Mbps. In areas where they've 'improved', it's only marginally better because of their heavily congested backhaul network. Keep in mind, this is a company that aims to be 'just better than Satellite' in rural areas because that is often the only alternative in the markets they're still trying to buy or build into. In areas where they have competition they are the cheaper but horrible alternative to much better cable networks. I tried to improve things as much as I could because I was embarrassed by the network Frontier had, and most of the big improvement projects I worked on were delayed for months/years or shelved because management didn't want to spend any capital If you want to really look at how the company is doing, just look at what their bond ratings are now (just downgraded again) and the overall outlook of the company. health benefits were some of the most expensive I'd ever paid for.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and team. Major help in developing early career skills.

Cons

Lower end of salary range, felt underpaid.

avatar
Frontier Response
2d
Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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