Team oriented atmosphere. We are like a small family we install and troubleshoot OSP for residential and commercial clie - Sales and Service Technician Frontier Employee Review

4.0
Mar 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Aggressive wage increases ,good benefits ,company match. Well trained internal departments for remoter troubleshooting. Good instruction on install and repair . Good instructions on ppe and climbing techniques. Quarterly info tours to address local concerns regarding plant condition and metrics.

Cons

Management spends gross amount of time nit picking a flawed performance metric system. Sometimes around the holidays the company does a head count and a force adjustment so you have a month of worry about if you'll have a job or have your job in another city. New hires start on the bottom of the seniority list and sometimes get forced out of town and must work weekends.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
3d
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
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