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      Frontier

      Engaged Employer

      Frontier reviews

      Run - Technical Support Operations/Help Desk Tier II Frontier Employee Review

      1.0
      Sep 29, 2019
      Technical support operations/help desk tier ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule was decent . 4days on 3days off

      Cons

      EVERYTHING . Management at call center were dismal , demoralizing , a soul sucking place to work . Management would lie , placing blame on your for their their failures and punish you for it. Nothing positive about working in tech support . Even the customers were abusive to the agents on the phone. 2nd chance internet , products and services that customers are paying for , rarely worked . One huge hornets' nest comingled with a spider web of a place …****CLUSTER****

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      3d
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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