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      Frontier

      Engaged Employer

      Frontier reviews

      Frontier is going downhill and doesn't care, doesn't even pretend to care. - Fiber Optic Network Technician Frontier Employee Review

      1.0
      Nov 16, 2013
      Fiber optic network technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They used to be Verizon, who sold the call center to Frontier. everything went downhill from that point. I like Verizon.

      Cons

      Frontier is focussed like a laser on sales, if it isn't sales, it isn't important. Not looking to the future. just grabbing what it can. Union busting everywhere, layoffs all the time, and converting specialists into "universal reps" who are set up to fail.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

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