Frontier

Frontier reviews

No order, lies - Solutions Consultant Frontier Employee Review

1.0

Dec 15, 2021

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Peoples are ok. Customer are what they are.

Cons

All they care about is upsells. Not actually do zing the customers issues. Sales should be with sales people not customer service. If you don’t sell a certain amount. You’re fired. Never mind your customer service rating is high. Sell sell sell. How do you upsell angry customers??

Frontier Response

We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

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5.0

May 13, 2026

Customer care advocate

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

Frontier Response

1mo

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

5.0

Jul 8, 2026

Senior director

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

Frontier Response

We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!

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Frontier

No order, lies - Solutions Consultant Frontier Employee Review

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