Frontier

Frontier reviews

Great wages and benefits - Customer Engineer Frontier Employee Review

2.0

Jul 30, 2022

Customer engineer

Recommend

CEO approval

Business Outlook

Pros

Very good compensation and benefits however that comes from a union. Company is going in wrong direction abandoning customers that have been with us for 20 plus years. No longer want to maintain customer voice and data networks which is our bread and butter what a shame.

Cons

20 years behind started laying fiber 2 years ago as new company direction should put a zero behind the two we are 20 years behind and have lost several areas due to neglect of infrastructure and company management.

Frontier Response

Thank you for taking the time to share. We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com

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5.0

May 13, 2026

Customer care advocate

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

Frontier Response

1mo

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

5.0

Jun 24, 2026

Business executive

Recommend

CEO approval

Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

Frontier Response

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

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Frontier

Great wages and benefits - Customer Engineer Frontier Employee Review

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