Company is not doing well, stay away - Director Frontier Employee Review

1.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Paycheck and some of the employees were great to work with.

Cons

Company was run into the ground, not sure if it can be rescued. Current management strategy does not address the core problem of customer satisfaction, look at the public jd power results. Frontier is dead last in small business and the only place it is not dead last is in the south for residential. They have lost millions of customers, and they still think the biggest issue is fiber.

avatar
Frontier Response
3y
We’re sorry to hear this has been your experience. We try to create a positive environment for our employees to thrive. Please know you can contact our Employee Support Team to share more about your experience: FrontierCareersFeedback@ftr.com

Explore other reviews about Frontier

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

avatar
Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

avatar
Frontier Response
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
See reviews by: Helpful|Rating|Date|All