Pros
So far behind in times and horrible cable company customer service could be large winbacks if the company would actually truly invest in rebuilding the network like comcast did years ago instead of shotgunning, patching and hoping the duct tape and bailing wire hold it all together long enough that the PUC date passes.
Cons
Haven't seen a clean bathroom in 3 months, nor a vacuumed carpet in 2 months in the office. Office janitorial contract consists of emptying some of the garbage cans some of the time. The smell is sickening and no one cares. Short sided high profit deals over long term growth solutions. 15 years behind technology curve. Expects customers to build their network and make at least 100% margin on customer's money or there is no network investment otherwise. Would make more sense to break even to expand network for free but that would eat into bonuses.
