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      Frontier

      Engaged Employer

      Frontier reviews

      Sales Support/ Customer Success Manager - Customer Success Manager Frontier Employee Review

      3.0
      Jan 16, 2024
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is growing and getting on the right track

      Cons

      Leadership not in touch with what is going on on lower levels. Often decisions are made prematurely without vetting employees who do the job to really understand what they need.

      avatar
      Frontier Response
      2y
      Thank you for your feedback. We are always working to ensure our employees feel heard and valued. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      9h
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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