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      Frontier

      Engaged Employer

      Frontier reviews

      Its a job - Customer Service Representative (CSR) Frontier Employee Review

      2.0
      Feb 5, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Co-workers Good information system

      Cons

      No growth, low pay, poor management, overall toxic environment

      avatar
      Frontier Response
      2y
      Thank you for sharing your experience. I’m sorry to hear you felt unsupported by your management team. One of our top priorities is ensuring an environment where employees feel heard and valued. Please contact FrontierCareersFeedback@ftr.com to provide more feedback on how we can improve for the future. Thank you.

      Explore other reviews about Frontier

      5.0
      Jun 24, 2026
      Business executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      5.0
      Jun 23, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Made really good money in this role

      Cons

      very unorganized, it was a new division so we figured it out along the way

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