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      Frontier

      Engaged Employer

      Frontier reviews

      Frontier Review - Fiber Customer Support Analyst Frontier Employee Review

      4.0
      Apr 26, 2024
      Fiber customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good technical support experience, good co-workers, good benefits.

      Cons

      Micromanagement, sometimes advancement is not possible.

      avatar
      Frontier Response
      2y
      Thank you for taking the time to share. We’re always striving to create a positive environment where our employees can succeed. We note and appreciate your feedback as it helps us work toward a better future.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      Jun 23, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Made really good money in this role

      Cons

      very unorganized, it was a new division so we figured it out along the way

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