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Full Potential Solutions

Engaged Employer

Okay - Customer Service Representative Full Potential Solutions Employee Review

2.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Okay pay with a great team of agents.

Cons

Absolutely no work/life balance. We were required to work over-time & work 1-2 hours after close nearly everyday. Even on a 10hr 4 day shift, we would work upwards of 12-13 hours sometimes.

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Full Potential Solutions Response
3y
We are unhappy to hear you've experienced this and we couldn't reach your expectations. We work hard to provide a work-life balance for our employees because they are valuable to us. We appreciate your feedback and will do everything we can to make things right.

Explore other reviews about Full Potential Solutions

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Reached out quickly and responded to any questions I had.

Cons

At this point I have no complaints whatsoever

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Full Potential Solutions Response
2d
Thank you for your feedback! We're glad to hear you had a positive experience with our recruitment process and that our team was responsive throughout. We appreciate your review and wish you continued success!
3.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Calls overloads pressure metrics pay

Cons

Points pto benefits training sales

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Full Potential Solutions Response
2d
Thank you for your feedback. We appreciate your comments and are committed to continuously improving the employee experience. We wish you all the best in your future endeavors.
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