Pros
People + Stellar product team. Great credentials, backgrounds, and industry expertise. These folks have been around the block and can build/scale anything. + Extremely thoughtful and empathetic people throughout the company. + Across departments, hiring bar is extremely high. Everyone is motivated and forward-thinking. + Product development culture was historically optimized for quality over speed although sometimes that meant moving slower than is ideal. Product + Addictive, paradigm-shifting product. Probably the only product I've worked on that prospective users immediately love and develop long-lasting loyalty for. This is rare and extremely important. + Very interesting design and engineering problems to solve. Business + Founders are just good people. It's a simple as that and it counts for a lot. + Org chart is pretty flat and the culture around enacting change is vibrant albeit somewhat unstructured. Self-starting, entrepreneurial people will love it. More conservative, corporate types will have to leave their comfort zone to be heard. + Mgmt and Ops are empathetic and constantly iterating on process. Growth is hard but so far has been handled gracefully. + Unicorn-like revenue growth. Mgmt takes transparency around metrics seriously.
Cons
+ Not excessively clear pathways upwards. Relatively flat org chart is great if you want to remain an individual contributor. Somewhat limiting if you're trying to do move towards leadership. That said, this seems normal for a startup at this stage. + While FullStory offers excellent compensation and benefits, stock options are not on the same level.