The reviews are correct. favoritism and culture issues - Anonymous employee FullStory Employee Review

1.0
Feb 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is really great. People on my team became my friend and helped me find next job after layoff. The culture in groups other than the sales team is really good. some really good people that i got to meet because i came here.

Cons

too much to write. things to be aware of if you are thinking about taking a job here are a. in my opinion, all of the culture issues you read about on here are true. not my direct boss, but his boss, and others played favorites and it was very very visible and felt on the team. b. pricing seems high and you have to discount a lot to sell it in small business sales c. never felt like anyone had any idea what was going on, told different things by different people a lot when trying to figure out what to do and what works.

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FullStory Response
3y
Thank you for sharing your experience with us in detail. We really do take it to heart to improve and grow here at FullStory. During our period of hyper-growth, there were many shifts and changes in both territory alignment and management. We acknowledge this was difficult and recognize that we have room to improve. We know that FullStory, and our managers, don’t get it right all the time, but we are absolutely committed to continuing to better train and equip leaders at all levels so that team members’ experiences continue to improve. Again, thank you for sharing your experience with us. While it stings to hear that your experience here could have been better, what you’ve shared with us will help us grow, and we appreciate it.

Explore other reviews about FullStory

5.0
Feb 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of exciting things on the horizon. We've seen a lot of growth over the last year and the product has a lot more to offer.

Cons

Nothing noteworthy as of late.

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance expectations. Product is cool and solved real problems. Big, brand name customers. Remote or 1-day in office if local to Atlanta.

Cons

Competition is pervasive and growth has slowed. No good outcome on equity is in sight. Cost-conscious and unwilling to invest in success.

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