Sugar, we’re going down - Anonymous employee FullStory Employee Review

2.0
May 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FullStory off the get go was an exciting place to be. They pump you with the FullStory “koolaid” and make you believe everything about the company is amazing… which it was at one point. Individuals on your team can be really great coworkers and people fighting for a shared goal. Definitely a place to learn sales the hard way and a place you can understand the struggles of selling in a saturated market, if you’re looking for that experience.

Cons

The market is saturated and fullstory is losing… bad. Look at some competitors on Glassdoor and you will see their employees experiences are much more positive than they are at fullstory. Probably because those people are actually successfully closing deals. Fullstory is an overpriced product. They were able to argue the price at one point, but they haven’t updated their product as competition has caught up with them. Because fullstory is losing, no one throughout the sales organization is hitting their numbers. Leadership is only looking out for themselves and pretending that things are getting better, but they’re not.. The company has done multiple layoffs and a re-org, which demoted people and promoted people that should not have been promoted. It made no sense, and as a result of this people are leaving left and right. They have now lifted their “hiring freeze” in desperation to stop the churn from happening.

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FullStory Response
3y
Thank you for sharing your experience working at FullStory – even if it wasn’t a great one. FullStory has weathered a lot of change within the past year as we look to meet the current macroeconomic environment -- it's understandable that you felt disappointed. It hurts to hear that we could have done better, but we are listening and working on taking steps to help FullStorians be successful in their roles and careers. Your feedback is a gift, so thank you again for sharing.

Explore other reviews about FullStory

5.0
Feb 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of exciting things on the horizon. We've seen a lot of growth over the last year and the product has a lot more to offer.

Cons

Nothing noteworthy as of late.

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance expectations. Product is cool and solved real problems. Big, brand name customers. Remote or 1-day in office if local to Atlanta.

Cons

Competition is pervasive and growth has slowed. No good outcome on equity is in sight. Cost-conscious and unwilling to invest in success.

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