HOT MESS. - Enterprise Account Executive FullStory Employee Review

1.0
May 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Remuneration is very good if you hit target (only 10% do) The product is strong. Sales tools are good (Clari, Gong, SL, ZI)

Cons

Leadership has no idea what they are doing. So many "leaders" are pretending to defend their role. No clear direction. LT spreads panic by announcing big changes, leaving the front line to figure it out. Managers have little to no experience. Marketing is directionless from top to bottom. CEO Scott is clearly out of his depth (to his credit, I think he knows this) Fake bubbly culture. Toxic sales culture contradicts Fullstory values and watch words While the product is solid, competitors have caught up. FS squandered their market leadership and don't know how to compete. Customers are churning fast.

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FullStory Response
3y
Thank you for sharing your experience of working at FullStory. We are proud of our strong product and are glad you found the tools helpful in your day-to-day work. FullStory has weathered a lot of change in the last year, and we're sad to hear you experienced poor leadership. While it may not change your experience, we are working on operating with excellence in this next chapter. Thank you again for your feedback; hearing from you will help us improve in this next phase.

Explore other reviews about FullStory

5.0
Feb 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of exciting things on the horizon. We've seen a lot of growth over the last year and the product has a lot more to offer.

Cons

Nothing noteworthy as of late.

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance expectations. Product is cool and solved real problems. Big, brand name customers. Remote or 1-day in office if local to Atlanta.

Cons

Competition is pervasive and growth has slowed. No good outcome on equity is in sight. Cost-conscious and unwilling to invest in success.

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