Sales team is improving - Account Director FullStory Employee Review

5.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

- Transparent, fair leaders on the commercial account director side that take the time to care about the people and the customers. - Awesome customer base itself (our team sells into mid-market accounts and we have some of the biggest names in tech among our clientele). - Fantastic product.

Cons

- Team has recently gone through a reorganization to hunter/farmer and some people did not like which role they were assigned to. - Prior to this, there were some mass layoffs (reason being - the company raised $100M in funding in 2021 and hired like crazy just before the economic recession started, meaning newly hired people had to get let go and are now bitter).

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FullStory Response
3y
Thank you for sharing your experience of working at FullStory. We're glad to hear you're experiencing good rapport with your managers, enjoying working with our customers, and that you believe in our product. You're right that this is a tough environment. We believe this was the best move to support our customers appropriately, but it was still challenging for everyone. Thank you again for sharing your experience, we're moving forward, and feedback from our FullStorians is crucial to making progress.

Explore other reviews about FullStory

5.0
Feb 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of exciting things on the horizon. We've seen a lot of growth over the last year and the product has a lot more to offer.

Cons

Nothing noteworthy as of late.

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance expectations. Product is cool and solved real problems. Big, brand name customers. Remote or 1-day in office if local to Atlanta.

Cons

Competition is pervasive and growth has slowed. No good outcome on equity is in sight. Cost-conscious and unwilling to invest in success.

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