Steer a different direction - Marketing FullStory Employee Review

2.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Truly kind, talented, and well-meaning team members who care about each other and users. An interesting, if over-saturated, market and product with passionate users. Pretty good benefits and pay.

Cons

Deeply weird, phony culture that maybe made sense in an in-person, pre-COVID world but does not translate remotely. Misguided bias toward pre-COVID team members. Massive schism between sales/marketing and the rest of the organization. Directionless marketing leadership playing to the whims of a panicked, flailing sales org. Scott, to his credit, is a kind, empathetic guy, but he's out of his depth to handle problems of this scale and magnitude and I think yet another round of recent layoffs are indicative of this.

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FullStory Response
2y
Thank you for sharing your review of working at FullStory. We're so glad to hear that you worked with some wonderful people and found our customers to be as passionate about our product as we are. We know we've got some work to do and we're working on writing FullStory's next chapter with some new leaders on board. It stings to hear we could have made your experience better, but your feedback is valuable as we move forward. Thank you again, and best wishes on your next role.

Explore other reviews about FullStory

5.0
Feb 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of exciting things on the horizon. We've seen a lot of growth over the last year and the product has a lot more to offer.

Cons

Nothing noteworthy as of late.

3.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance expectations. Product is cool and solved real problems. Big, brand name customers. Remote or 1-day in office if local to Atlanta.

Cons

Competition is pervasive and growth has slowed. No good outcome on equity is in sight. Cost-conscious and unwilling to invest in success.

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