2.0
Aug 9, 2023
Anonymous employee
Former employee, less than 1 year
Everett, WA
Recommend
CEO approval
Business Outlook
Pros
Get free Pops sometimes; ability to help customers sometimes; email based chat; great trainer and good documentation
Cons
Hours aren't guaranteed when things are slow, 20 hours or less each week for several weeks in the spring. There's still a quota set to meet and pressure to meet it even though I hadn't worked that many hours. A few days after one quota was set, I would get pinged from the manager to raise it again. Nobody talks much to each other, which is a bummer. Thousands of tickets from customers whose packages were damaged. That's a lot of negativity being thrown in your face. Hadn't been there for 90 days before I was being pinged quite often about how my quota was too low. Several people left in 90 days. That speaks volumes.