Pros
The product is awesome and primed to gobble up market share. Senior leadership has really impressive backgrounds, great vision, and unique talents. Department leaders across the company are in sync with the overall mission and do really excellent work (Research and Development, CS, and Marketing all have driven, talented people). Sales management is inexperienced (promoted from within) but well-intentioned and willing to grow, most of the growing pains mentioned in other reviews have already been addressed which will be nice for future AEs. They promote from within. Work with nonprofits of all sizes; access massive Enterprise accounts from day one and close them to permanently improve your resume. Base pay is fair, benefits are great. Cool teammates from all over. Work from home, generally don't mind if you have to pick up your kids or whatever just be accessible during work hours. High risk high reward situation; it's a volatile startup but with that comes potential for accelerated career growth. Encouragement to develop as a thought leader and build your network; great job to springboard into the nonprofit tech industry as a whole. Lots of cultural openness around mental health and personal growth. Excellent coaching to hone your sales skills at every stage of the sales cycle. Compelling comp plan with tons of earning potential. I think this is an awesome opportunity if you're looking for a SaaS AE job that's gonna prep you for big career growth; just be aware that it's a grind!
Cons
There are no SDRs! you will receive some inbound leads but most deals are generated through cold outbound prospecting (minimum 25-50 calls daily). Paths to promotion are currently unclear. Takes a long time to generate substantial commissions; some deals are shorter sales cycles but those tend to only be a fraction of what you need to hit targets. Larger deals are necessary to hit targets but often take months or even years of nurturing. It's super intense. you're both an SDR trying to gain traction in a saturated market and a world-class SaaS AE doing full tech demos for C-suites at massive nonprofits. The stakes and expectations are very high for both aspects of the job. Things change super quick. The learning curve eased a bit after onboarding but this is not a job where you cannot rely on muscle memory very much. Expectations are high. Everything you do is recorded and analyzed. It'll help you get better quick but be ready. It's a scrappy, lean company. There's occasional dissonance between values and execution but I've seen them take feedback seriously and make positive changes without exception.