In response to a recent review - Production Manager Fuse Integration Employee Review

I would like to respond to this section from a recent review. "The company claims that it is productized. As one of only 3 MechEs working in the company, working heavily on the bread and butter, none of it productized. It is a highly advanced prototype. Looking at the definition of "productization," most stuff within this company is not easily repeatable. There is no standard process for building anything in production. It is coming off the memory of the production team to make the cables, electronic assy, etc. From what I have seen, no work instructions were present during the assy process, which sparked a quality inspection review on mechanical designs after products failed or were returned for failure. It was eventually shown that there was a lack of following the work instructions and that everything was fine with the mechanical design." We have a standard Work instruction for the product, and it is repeatable. To see a review blatantly lie about this is disgusting and fraudulent considering we are ISO9001 compliant, and Production is audited quite frequently. We have spent many hours developing our process ensure repeatability is optimized. Continuous improvement is always a part of the process so when we find shortfalls it is addressed and fixed. We also have the necessary tooling needed for our product and we always seek to expand this when value necessitates it. As for the quality review it is always important to review all parts of the process which includes design. This doesn't mean design is wrong or the individuals behind it are incapable. It's just important all parts are inspected to identify and correct the root cause. Some individuals just get wrapped up with themselves and get easily offended when anything they do or make is questioned. As to other things implicated in his review, the splinters would be accurate. Fuse also does have fire inspections regularly as required. Not sure why he is saying bringing your dog in is a con because he has done it a few times. Guess it's only a pro when it applies to him.