No great - Customer Service Representative Fusion BPO Employee Review

2.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

They give opportunities to newcomers (Montreal Office). Supervisors were nice and willing to help (at least on the campaign I was working)

Cons

Call Centers don't have a reputation for being particularly enjoyable work places, this one is no exception. I worked for 3 months at the Montreal office (luckily found a new job). The restrooms were in terrible conditions and so was the work station, slow computers, and the headphones were so worn that they were borderline disgusting. Management does not give the impression to care about employees.

Explore other reviews about Fusion BPO

5.0
Jul 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel, wonderful people in all parts of the world

Cons

Hours become long, but that’s just what comes with any good job when you put your all into it

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth within the company, i was promoted within 7months of working there.

Cons

Fights every week & was management is terrible

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