Don't apply here, it's a scam and don't have enough positions to fill for the amount of people they hire! Stay Away! - Customer Care Representative Fusion BPO Employee Review

1.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing. They promise everything but deliver nothing

Cons

Watch out for this company. Fusion BPO in Boca Raton will hire you, promise a sign on bonus as well as weekly bonuses. They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume. Well they just let us go. I asked several times if my job was in jeopardy and was told no. Then they just fired the entire classs. Not to mention when you get up to the floor to start taking calls, it's a complete zoo. I've never witnessed such unprofessionalism in my life. Don't waste your time, steer clear of this company. They are a call center for AT&T. Total scam. Now many of us are without a job with no warning and nothing done wrong on our part. Such a terrible experience.

Explore other reviews about Fusion BPO

5.0
Jul 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel, wonderful people in all parts of the world

Cons

Hours become long, but that’s just what comes with any good job when you put your all into it

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Growth within the company, i was promoted within 7months of working there.

Cons

Fights every week & was management is terrible

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