Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 24 reviews)); "Work from home is available" ((in 14 reviews)); "You get to work with some good managers on floor." ((in 11 reviews)); "good work environment" ((in 11 reviews)); "Great working environment, Good HR system" ((in 11 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 50 reviews)); "Has an account with low salary even though it's international." ((in 39 reviews)); "Low pay and sometimes delayed" ((in 25 reviews)); "Little much pressure and irresponsible hr's" ((in 8 reviews)); "They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume." ((in 5 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

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Fusion BPO

Fusion BPO reviews

Salary - Medical Coordinator Fusion BPO Employee Review

5.0

May 23, 2024

Medical coordinator

Recommend

CEO approval

Business Outlook

Pros

Postive working environment and friendly seniors.

Cons

Unnecessary salary deduction which can be resolved when talked to the higher ups.

Fusion BPO Response

Thank you for your feedback. It's wonderful to know you appreciate the positive working environment. We're sorry to hear about the issues with salary deductions. Please don't hesitate to talk to higher management to resolve these concerns. Your feedback is vital in helping us improve.

Explore other reviews about Fusion BPO

5.0

Jul 15, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel, wonderful people in all parts of the world

Cons

Hours become long, but that’s just what comes with any good job when you put your all into it

3.0

Jun 15, 2026

Team lead

Recommend

CEO approval

Business Outlook

Pros

Growth within the company, i was promoted within 7months of working there.

Cons

Fights every week & was management is terrible

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Jobs at Fusion BPO

Customer Service Agent – Telecom – Boca Raton, Florida

Customer Service Associate – Emergency Services Support – Spindale, North Carolina

Emergency Care Representative – Customer Service – Spindale, North Carolina

Healthcare Customer Service Associate – Spindale, North Carolina

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Fusion BPO

Salary - Medical Coordinator Fusion BPO Employee Review

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