Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 24 reviews)); "Work from home is available" ((in 14 reviews)); "You get to work with some good managers on floor." ((in 11 reviews)); "good work environment" ((in 11 reviews)); "Great working environment, Good HR system" ((in 11 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 50 reviews)); "Has an account with low salary even though it's international." ((in 39 reviews)); "Low pay and sometimes delayed" ((in 25 reviews)); "Little much pressure and irresponsible hr's" ((in 8 reviews)); "They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume." ((in 5 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

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Fusion BPO

Fusion BPO reviews

No Pay-Slips - Anonymous employee Fusion BPO Employee Review

2.0

Jun 10, 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will get paid for sure.

Cons

1. You will have to fight for your pay slip expect it to be incorrect. 2. They will ask you why you need your pay slip. 3. If you have a pay issue with the company and ask them to fix it so you are able to get to and from work safely and be able to eat daily expect that you may never get that issue fixed. 4. Expect that your taxes may not be paid so ensure to check that they are. 5. If you ask them to fix the issues of pay and provide pay slip expect to be but on a hearing and fired.

Fusion BPO Response

Thank you for taking the time to share your feedback. We regret to hear about the difficulties you've experienced regarding payroll. Ensuring our employees are paid correctly and promptly is our priority, and we are committed to addressing these issues. We will investigate your concerns about pay slips and tax payments to ensure accuracy and transparency. Your feedback is crucial in helping us improve our processes and maintain a supportive work environment. Please feel free to reach out to us at hr.grievances@fusioncx.com.

Explore other reviews about Fusion BPO

5.0

Jul 15, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel, wonderful people in all parts of the world

Cons

Hours become long, but that’s just what comes with any good job when you put your all into it

3.0

Jun 15, 2026

Team lead

Recommend

CEO approval

Business Outlook

Pros

Growth within the company, i was promoted within 7months of working there.

Cons

Fights every week & was management is terrible

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Jobs at Fusion BPO

Customer Service Agent – Telecom – Boca Raton, Florida

Call Center Recruiter

Healthcare Customer Service Associate – Spindale, North Carolina

Healthcare Customer Service Representative

Emergency Care Representative – Customer Service – Spindale, North Carolina

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