WFH, too much work - Chat Agent Fusion BPO Employee Review

3.0
Jul 18, 2024
Recommend
CEO approval
Business Outlook

Pros

You can Work from home, at least when I worked there. You can swap shifts with peers

Cons

They put a ton of chats for you to take at the same time. Chatting with 5 costumers at the same time is just impossible and drives you crazy

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Fusion BPO Response
1y
Thank you for your feedback. We value your positive notes on remote work and shift flexibility. We're working to balance workloads and ensure manageable chat volumes for a better experience. Your input is essential to our improvements. Reach out to us at hr.grievances@fusioncx.com .

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5.0
Jul 15, 2025
Anonymous employee
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CEO approval
Business Outlook

Pros

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Cons

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3.0
Jun 15, 2026
Recommend
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Pros

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Cons

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