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Fusion Connect

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Stay away - Tier-2 Support Representative Fusion Connect Employee Review

1.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot of the lower level and some middle management employees are friendly and many of the supervisors are easily approachable and easy to build a rapport with.

Cons

The company pays very little compared to their competitors. They also have very poor benefits compared to their competitors. Upper management and the entire sales department has a poor understanding of the products they are selling. The company filed for bankruptcy in 2019, after which point most of their engineers left. Fusion Connect could not afford an office and had their entire support team crammed into a small Wework office that should have been for 3-4 people at most.

Explore other reviews about Fusion Connect

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Exceptionally supportive team — everyone is willing to jump in, share knowledge, and help each other succeed. Outstanding manager -who is genuinely invested in your growth, offers clear guidance, and consistently motivates the team. Collaborative, positive culture where people truly enjoy working together and celebrate wins as a group. Great coaching and mentorship — plenty of feedback, encouragement, and opportunities to improve. Strong sense of trust and communication across the team, making the work environment productive and enjoyable.

Cons

No cons at the moment

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