Customer Service Rep - Customer Service Representative G.E.H.A Employee Review

3.0
Aug 27, 2018
Recommend
CEO approval
Business Outlook

Pros

There really are great benefits offered at GEHA. Paid holidays, PTO isn't bad you get 12 days a year but you do not get them all up front which could be a negative to some.

Cons

Too top heavy. Many changes that seem to not make sense, confusing and not clearly explained when employees ask questions. Many frustrated employees currently. Job is very stressful! Pay is not that great, but if you are benefit driven it may not matter about the pay. Required over time constantly. No room for advancement which is frustrating if you want to grow with company and change roles.

Explore other reviews about G.E.H.A

5.0
Jan 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance, pay and benefits.

Cons

Can’t think of any at the moment

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong brand identity and mission-oriented culture on a corporate level. The work feels meaningful and is very rewarding.

Cons

Technical debt is gargantuan, while development methods and task management are floundering. Individual initiative is not rewarded, and self-starters will be frustrated by opaque or arbitrary performance metrics, petty infighting and favoritism. Very tough on neurodivergent folks due to some choice anti-mental health sentiments, and deeply conservative gender expectations.

2
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