Understaffed and Overworked - Customer Service Representative GE HealthCare Employee Review

1.0
Nov 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of paid time off

Cons

Poor management, no guidance or direction. Not truly customer satisfaction driven, products are constantly not available for purchase leaving customer angry and resentful.

Explore other reviews about GE HealthCare

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Internal promotions are common. Loyalty is valued to an extent.

Cons

Frequent hiring freezes and cost cutting can be frustrating.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

-a lot of smart and talented people work here -reasonable pay and benefits -nice coworkers -some remote work opportunities, albeit decreasing over time

Cons

-mixed leadership - some good leaders, some terrible ones -ridiculously onerous processes - their QMS system is ludicrously conservative and involves literally hundreds of documents to make one product -sourcing takes 10x longer than it should -tolerance of poor performers and way too high a bar to get rid of them -bad annual raises - often lower than inflation these past few years - and weakly based on personal performance

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