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We’re disappointed to hear that you feel we are overly focused on profit through micro-management. We do perform slightly above the median of our industry peer group from a profit perspective. Our focus, as a company, is first and foremost on our clients and employees. We believe that by focusing on adding value and providing great service for our clients and providing a great workplace full of career growth opportunities for our employees, the profits follow. We do keep an eye on overhead expenses to ensure we can provide above industry total rewards to our employees and can remain competitive to win exciting new projects. We reinvest our profit back to our employees in a variety of ways including profit sharing, an above market performance bonuses and Total Rewards package, training and career development opportunities, such as our Leadership Development Program (LDP) and tuition reimbursement programs, to name a few.
The leadership of our company has always had multiple tiers while avoiding bureaucracy. Our executive leaders wear two to three hats each to avoid being too “top heavy,” and we have very few layers of leadership between the entry and the executive level. We are in the process of launching our new Internal Advisory Board, which will contain a balanced mixed of leaders of all levels, to augment the leadership our employees already provide through our various committees, such as Sustainability, Risk, QA/QC, DE+I and more.
I encourage you to speak with your regional operations manager or any member of our executive team to further discuss your feedback and learn about opportunities to engage in the leadership of our company.