Well run machine but parts are replaceable - Customer Service Representative GEICO Employee Review

3.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Very extensive training before setting you free. Good benefits Opportunities to intercompany transfer

Cons

Building looks like a prison Very corporate and micromanaged Feel easily replaceable

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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